Privacy on Kiteborne Isles
Last updated 16 November 2026
Here is the personal data Kiteborne Isles keeps, the reasons for keeping it and the rights UK data protection law gives you.
Who is in charge of your data
The data controller for Kiteborne Isles is Kiteborne Isles. Write to help@kiteborneisles.com or use the ground crew page.
What we hold
Accounts: your email address and display name, a salted hash of your password (we never store the password itself), your balance, your past rounds, your favourites, and your reminder and break choices. Day flights: a short-lived record of the flight and its balance, erased within a day after it lands. Support: the email address you give, the topic and what you wrote.
For security, the server also keeps technical logs of requests, IP addresses included. These are deleted within 14 days at most.
Why the isles use your data, and the lawful bases
Running your account and the games you play (contract). Protecting the site and preventing abuse (legitimate interests). Replying when you contact us (legitimate interests). Counting visits with analytics, if that is ever switched on, and only with your agreement (consent).
Who else sees your data beyond the islands
A hosting company keeps the data for us under our instructions. Where email sending is enabled, an email company delivers the confirmation and password-reset messages. Your data is never sold, and it is never passed to advertisers or gambling businesses.
How long it is kept
Accounts remain until you delete them or until 24 months pass without use. History of rounds is trimmed once it is more than 12 months old. Support conversations are held for 12 months.
The rights you hold as a flyer
You may request a copy of your data, have it corrected or erased, object to certain uses or ask for them to be limited. Send requests to help@kiteborneisles.com. If our answer does not satisfy you, the Information Commissioner’s Office takes complaints at ico.org.uk.